Please Check: 1 = Exceeded Expectations, 2 = Met Expectations, 3 = Did Not Meet Expectations, 4 = Not Applicable

	1	2	3	4
Contact with Event Coordinator
Conference Service Manager
Timeliness of Correspondence
Accuracy of Function Contracts
Function signage accurate in lobby
Function signage accurate outside meeting room(s)
Contact With The Operations Team
Did the Operations Team review details prior to event?
Did the Operations Team respond to changes or requests courteously?
Accessibility of the Operations Team
Response Time of the Operations Team
Meeting Room
First impression
Timely set up
Set up as requested
Cleanliness
Lighting
Temperature
Food & Beverage
Quality of food
Presentation of food
Quantity of food
Quality of food service
Quality of beverage service
Promptness of service
Value
Audio Visual
Availablity of equipment
Availability of technician
Delivered on time
Set up as requested
Quality of equipment
Value
Billing
Clarity
Accuracy
Timeliness
Questions
Was there on particular employee that made an impression on you?
Overall, how did we meet your expectations?
Would you book another function at one of our venues?		Yes		No
Would you recommend our venues for business?		Yes		No