Location: 111 Princes' Boulevard, Toronto, Ontario

POSITION: Bartender

Reports to:

Direct Reports:

Food & Beverage Management

Primary Role

As a bartender, you will be responsible for meeting and exceeding the expectations of all guests visiting the bar. Expected to provide exceptional food and beverage service to all guests. This is a fast-paced position that will involve constant guest interaction. You will be a dynamic, professional, front of house person with excellent inter-personal skills, strong emotional balance, possessing a teamwork spirit and be well presented with an interest and appreciation of fine food and drink. You will be required to serve food and drinks adhering to systems and standards as set out during the training period.


The Assistant Outlet Manager is primarily responsible and accountable for the management for his/her outlet. the training and conduct of all service management, service staff, as well as offering the highest level of service to our guests as specified in our operating procedures set forth by the Company. His/her duties encompass office obligations, including departmental scheduling, costings and inventories. He/she also hires and schedules service employees. The Assistant Outlets Manager may also be involved in the planning of menus for their outlet and other special events. A complete understanding in all relevant national and local laws regarding the restaurant operations, labour codes, and food safety including HAACP regulations, will be needed to ensure that the establishment has exceeded guest expectations and receives high ratings on internal and external audits.

  • Has the ability to provide guests with their orders in a timely and organized fashion
  • Check for quality and presentation to designated F&B standards for all items prior to delivering/serving
  • Mixes and serves alcoholic and non-alcoholic drinks to guests according to specifications, courteously and efficiently
  • Ensure accurate information is communicated at all time, keeping in mind personal preferences and/or dietary restriction or allergens
  • Deliver consistently outstanding service
  • Is pleasant and courteous with all guests
  • Works with all team members in a professional and courteous manner
  • Is an independent, self-motivated individual who works well alone or in a team
  • Properly set-up and maintain a clean efficient service area of the bar throughout the shift
  • Responsible for ringing orders into Micros, and delivering orders
  • Maintain current knowledge of wines, other beverages, local restaurants, food trends and industry practices
  • Appropriate uniform and name badge to be worn at all times
  • Perform any general cleaning tasks assigned by the Manager
  • Is able to remain calm under stressful situations
  • Understand and follow Emergency/Fire Procedure responsibilities within the hotel
  • Must be physically fit: able to lift up to 50 lbs, bend, twist, reach above head
  • Must be able to pass a criminal record check
  • Must be available to work evenings and weekends
  • Possibly assist with service in other venues
  • Maintains supplies neat and organized to department standards
  • Maintains bar equipment and cleaning all service equipment
  • Attend all designated staff meetings and training sessions
  • Follow all company safety and security policies and procedures by reporting accidents, injuries, and unsafe work conditions and completing safety training and certifications
  • Assist guests regarding all beverage menu items in an informative and helpful way
  • Mix drinks and control the beverage stock as per guidelines
  • Have full knowledge of beverage lists and promotions, all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Must have proficient knowledge of English language
  • Obtains Smart Serve certification

You will be required to sign the company’s Cash Handling Policy and adhere to all standards therein.

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only duties to be performed by the employee in this position. In our employees, we look for a passion to anticipate and meet our guests’ needs and an insatiable desire to attain the highest levels of quality and service in all areas of the restaurant.

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