Location: 111 Princes' Boulevard, Toronto, Ontario


Reports to:

Food & Beverage Management

Primary Role

You will be a dynamic, professional, front of house person with excellent inter-personal skills, strong emotional balance, possessing a teamwork spirit and be well presented. You will be required to ensure all guests are greeted and seated in a friendly and courteous manner. You will be responsible for checking, confirming and completing reservations for all guests, providing a high standard of services.To be effective, organization is key. The host or hostess job description includes keeping the Host Stand or Reception Desk clean and organized at all times.


  • Review, check and update all reservations upon arrival
  • Plan out the seating chart/Open table and organize the day’s reservations
  • Maintain a balance between floor supervision, administration and communication during your shift
  • Check with manager for large or private parties
  • Greets guests, escort them to their table, pull seat out for the ladies, and present menus
  • Make sure the server is aware they have been seated
  • Keep in constant contact with the servers and the kitchen for guest volumes
  • Assist servers with serving, cleaning and re-setting when necessary
  • Constantly monitor dining rooms for seating availability, service, safety and well-being of guests
  • Answer phone and record messages
  • Keep menus clean throughout the shift
  • Thank every guest upon departure, invite them back and wish them farewell

The hostess’s role in the service flow of the restaurant is vital. Proper rotation of seating among all servers will prevent service issues stemming from servers that cannot handle the volume in their sections. You will be required to ensure that smart and equal seating is conduct during your shift. In the event that guest requests will cause otherwise, always inform the manager on duty.

Maintaining impeccable personal hygiene as well safety standards in the workplace is incredibly important for all personnel. You will consistently maintain a high level of personal hygiene as well as a high standard for uniform & conduct.

As a necessary requirement of this position, you must have a working knowledge of English.

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only duties to be performed by the employee in this position. In our employees, we look for a passion to anticipate and meet our guests’ needs and an insatiable desire to attain the highest levels of quality and service in all areas of the restaurant.

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