S4 Operations Manager

Location: 6260 Highway 7, Vaughan Ontario

Posted date: October 23, 2019

Operational/Technical skillset expectations:

  • 1-2 years’ AV management experience within a hospitality-related environment
    • Hotels/Venues, convention/conference centers, and meeting facilities.
  • Overseeing Venue AV operations and technicians
    • Foster positive working relationships with Venue mgmt., support staff, clients, and event planners/detailers
    • Assist and Manage the schedule of Venue AV technicians
  • Strong Corporate/Hospitality experience with attention to detail:
    • Ability to see and suggest potential up-sell opportunities
    • Exceptional customer service and communication skills
  • Oversee AV equipment inventory:
    • Sourcing/negotiating cross-rentals, and ensuring their safe return
    • Keep open lines of communication between Venue property inventories
    • Provide logistics for incoming/outgoing equipment
    • Oversee and create proper warehouse policies and procedures with Warehouse Manager/staff.
  • Technical knowledge includes:
    • General – advanced understanding of AUDIO:
      • Ability to take over basic audio operation roles on analog and digital mixing consoles, if necessary
    • General – advanced understanding of VIDEO:
      • Ability to take over basic video operation roles of switching, projection, and GFX operation, if necessary
    • General – advanced understanding of LIGHTING:
      • Ability to take over basic lighting operation roles of dimming, spot lighting, or stage washing, if necessary
      • Up-lighting to enhance a rooms mood or texture
  • Prepare Reports as required to detail costs of all/various aspects of Event and Venue operations.
    • Cost analysis
    • Projected equipment repair/replacement costs

Professional skillset expectations:

  • Ability to work diligently, calmly, and professionally under tight, run-of-show deadlines
  • Addressing the client and venue employees with extreme professionalism and respect
  • VIP customer-service. VIP experience preferred
  • Attention to detail. The smallest hiccups can have the largest impact!
  • Team player mindset from start to finish
  • Experience with hotel/corporate operations

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