Wedding and Catering Sales Manager

Location: 111 Princes' Boulevard, Toronto, Ontario

Posted date: June 05, 2019


Wedding and Catering Sales Manager

Company, Hotel X is recruiting for the Hotel X Toronto Catering Department the top Wedding and Catering Sales Manager in the City! Hotel X Toronto is a luxury urban lake front resort, located in Downtown Toronto, and is the cities most talked about hotel for luxurious weddings! Featuring stunning event spaces with breathtaking views, and one of kind unique features. Selling a memorable luxury wedding experience is the main focus of the Wedding & Catering Sales Manager at Hotel X Toronto, as we strive for excellence. Your professionalism, experience with luxury brands, and knowledge of the Hotel will be crucial to ensure that prospective brides and grooms feel that there is no better choice for them for their special day!

Summary of Responsibilities:

Reporting to the Vice President of Sales and Marketing:

  • Provides the guest with flawless, proactive and sincere luxury services from an engaged and empowered workforce committed to creating a memorable experience
  • Accountable for booking and increasing Wedding/Social Event business, through the development of new business (sales) and active follow up of existing inquiries;
  • Follow departmental policies, procedures and service standards
  • Solicit Wedding business by participating in trade shows, conventions and promotional events within the hotel and trade related organizations
  • Prepare customized proposals and generate contracts
  • Acts as ambassador and spokesperson to all customers; promotes tailored services to VIPs and loyal guests; responding timely and consistent to customer & wedding planner’s concerns
  • Build professional and personal rapport with all potential wedding couples as well as wedding coordinators and planners throughout the industry
  • Plan and oversee all aspects of weddings from sales, to the conception of the initial idea to the last detail of the event with assistance of the social event coordinator
  • Perform site inspections
  • Solicit from and confirm with clients, all information pertaining to the wedding and organize information for accurate turnover once the account goes definite
  • Organize and supervise assigned weddings from date of booking to departure, including venue requirements, guestroom requirements, food & beverage, audio-visual, accounting, etc.
  • Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
  • Stay current with trends; assist with creation of new themes, special events and service standards;
  • Collect market and competitive intelligence and adjust sales strategy as required
  • All other duties as assigned

Qualifications and expectations

  • Previous experience in a weddings and catering role in a luxury hotel is preferred
  • Previous leadership experience
  • Computer literate in Microsoft Window, excel and Delphi FDC
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Expected Hours Tuesday- Friday 9:30am-6pm with flex hours in the evening to accommodate evening site inspections, Saturday 10am-7pm

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